Technologies

Technologies

Our LPA solution provides data-mining and reporting for different team members in the localization and translation business, including data and reports on workload/volume, cost, quality, productivity, and efficiency, which helps team members to make smart decisions.

Video and Over the Phone Interpretation

We at LangSpire understand and know for a fact that the way that the world interacts now – starting from meetings, to doctor’s visits to depositions – has transformed over the years, so to escape confusions, misinformation, it is important that an interpretation strategy needs to modify too. Our team of professionals understand that each type of remote interaction requires its own solution, that’s why we deliver a variety of over-the-phone and video-remote interpretation solutions that can be scheduled in advance with the specific subject matter experts that you need, or suitably accessed on-demand for instant interaction. Our video and phone interpretation services are available in over 200 languages, including ASL, and can be tailored to fit the teleconferencing platform of your choice, without any additional hardware or software.

LangSpire offers leading video remote and phone interpretation services to a wide selection of industries including; legal, finance, life sciences and manufacturing. Our clients’ can rely on video remote and phone interpretation services for Depositions, Court Proceedings, Insurance Statements, Telehealth Visits, Doctor/Patient Interactions, Client Meetings, Conferences & Events and Investor Relations.

Video Remote Face to Face (F2F) Interpretation

Video remote F2F is the favored technique of interpretation for statements and other legal proceedings that would normally be held in person. This choice delivers the same white glove service as on-site interpretation, plus access to subject matter experts and court certified interpreters, but permits remote access through any platform arranged in advance. It also allows interpreters to access essential prep materials.

Over-the-Phone Interpretation (OPI)

Over the phone interpretation option offers the same white glove service as on-site and scheduled remote-face to-face interpreting, including access to subject matter experts and court certified interpreters, but delivers audio access through your phone or any teleconferencing platform scheduled in advance. It also allows interpreters to access essential prep materials.

Nothing bashes down cultural and geographic fences like a spoken conversation. Real, likeable communication not only augments your reliability and character as a business dedicated to cultural adaptation, it also generates lifelong relationships with professionals across the world.

LangSpire’s language services which includes over-the-phone interpretation (OPI) and video remote interpretation (VRI) is offered in hundreds of languages and help clients connect to certified phone interpreters and video interpreters in seconds and pay only for the minutes they use.

A traditional linguist interprets words, but LangSpire’s language solution experts also speak the unique language of your industry. Ranging from government and healthcare to legal services and insurance, our interpreting services cover everything from emergency medical calls to business transactions. As subject matter experts in every industry we serve, our interpreters deliver the right mixture of knowledge and proficiency to confirm strong and worthy communication.

Swapping language services providers shouldn’t be a disturbance. LangSpire team uses committed language services implementation professionals to make every stage of our client run smoothly.

  1. LangSpire team of consultants can help you plan over-the-phone interpretation (OPI) and video remote interpretation (VRI) interpretation.
  2. Our team of experts work with our clients’ to examine and govern the client language needs, appointment type, and frequency of use.
  3. Once our team identifies client specific over-the-phone interpretation (OPI) and video remote interpretation (VRI) needs, then we partner with then to create a solution.

Our expert in over-the-phone interpretation (OPI) and video remote interpretation (VRI) bridge language gaps, empowering operational multilingual interpreting services and driving better customer understandings. With LangSpire expert team at work, you can count on the largest language list in the industry. Our over-the-phone interpretation (OPI) and video remote interpretation (VRI) speak 350+ languages.

Having LangSpire as your over-the-phone interpretation (OPI) and video remote interpretation (VRI) partner, you will have a single devoted Customer Success Manager who shapes your call flow and account setup to your individual needs. Our onboarding process is effectual, and stress-free, and we offer industry-leading privacy, defiance, and risk management programs.

Interpretation services are vital to shaping meaningful connections with customers. Our team at LangSpire works with agencies and call center/help desks across many industries including: healthcare, financial services, insurance, utilities, and more. Virtual call centers, scalable workflows, and quality-assured interpretations make LangSpire over-the-phone interpretation (OPI) and video remote interpretation (VRI) services reliable partner you need in an emergency.

LangSpire over-the-phone interpretation (OPI) and video remote interpretation (VRI) services preserves the following workflow for your businesses:

  1. Real-time interpretation services for 350+ languages—the largest list of languages in the industry
  2. Virtual call centers enabling around the clock care, 24/7/265
  3. A telephony platform that can account for volume surges with a steady uptime of 99.95% or greater
  4. Customizable call flow and account setup tailored to each individual customer’s needs

We at LangSpire have dedicated teams of interpreting staff particularly trained to deal with situations such as healthcare, security and emergencies. We are able to pre-arrange specific interpreting assignments to cover more in-depth healthcare issues. For these assignments, gender, subject knowledge and even experience of the interpreter can be chosen.

 

24 Hour Service

We at LangSpire offer over-the-phone interpretation (OPI) and video remote interpretation (VRI) service 24 hours a day, seven days a week. Contact an interpreter whenever you need one.

 

Quick Connect

At LangSpire 99% of all calls are connected to an interpreter in under 60 seconds so you won’t keep your customer waiting.

 

Management Information

Complete management data is available to help in examining trends, aiding you forecast the future and resolving any problems you detect.

 

We know at LangSpire that Interpretation service technology is always progressing. With the addition of video remote technology, interpreters can support more clients than ever, offering advanced services to more people every day. Over the phone interpreting is a speedy and well-organized service that is also suitable at a moment’s notice. However, its facilities are limited to just verbal translation, without face-to-face service. However, the benefits of video remote interpretation are infinite, with applied uses every day in hospitals, recovery centers, and just about anywhere with connectivity.

 

Operational in over 200 major languages, our team of interpreters are available 24 hours a day, 7 days a week for over-the-phone, simultaneous, video remote and in-person interpreting services. Moreover, we recognize how to stay ahead of the curve and employ the latest interpreting technology. By partnering with LangSpire, your business or brand can offer Over the phone interpreting and video remote interpretation service, furthermore, you can meet your industry’s compliance standards and expand your global reach while streamlining international transaction processes.

 

LangSpire is known for excellence and steadiness. Our offer Over the phone interpreting and video remote interpretation service and  technology team integrates redundancy technologies to confirm service uniformity and business permanency.